My Time to Heal Website Privacy Policy

By using the My Time to Heal Website, you consent to our privacy policy. We may in future change this policy as laws and regulations update.

Contact Details

Name: A-M DiLieto

Address: Pasture Road HA0

Phone Number: 07842 527 561


The My Time to Heal website provides information about therapy and services offered by Anna-Maria DiLieto along with useful contact information for third party services that offer psychological wellbeing support. My Time to Heal has no affiliation, vested or financial interest with those services referenced on the site and is merely there for signposting to mental health support and other useful services.

This privacy notice is in place to offer helpful information about protecting your personal data, to describe what we do with the information you submit to us, and to explain the rights and choices you have over your personal information as guided by the ICO and Government GDPR regulations.

Should you have any questions about this privacy policy, please get in touch by sending an email to:

The type of personal information we collect

Personal data, or personal information, means any information about an individual from which that person can be identified.

It does not include data where the identity has been removed as this is called anonymous data. My Time to Heal doesn’t collect any data that personally identifies you when you browse our website. For information on what cookies and data may be collected but not directly by My Time to Heal, please visit the hosting site 123-Reg for further information.

My Time to Heal currently collects and processes the following data from the details and information submitted by you directly on this site via its communication functionalities:

 Your full name

● Your email address

● Your contact numbers

● Any additional information you provide 

My Time to Heal does not directly collect user stats via its website however, it is possible that 123-Reg or other external search engine sites from which you may have navigated from to visit this site, might for the purposes of improving the functionality of their websites.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To make a request to receive general information about the type of therapy offered

● To request information about the services offered

● To enquire about appointment availability

● To enquire about fees

● To request signposting to other services not provided by My Time to Heal

● To assist with a referral

We use the information that you have given us in order to communicate with you directly about the enquiry you have made and for no other reason.

Duty of Care: We would not share this information with anyone unless the communication you have sent alerts us to any safeguarding concerns such as:

(a) it is believed that your life, or someone else’s may be in serious life threating danger or at high risk of physical harm or death or

(b) if I am compelled to do so by law to prevent a serious and imminent threat to public health, national security, or to prevent or detect serious crime.

Under the General Data Protection Regulation (GDPR) the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

(g) We are required to do so by our professional bodies

(h) We are required to do so by our insurance

We process your data in accordance with our legitimate interests in providing you with a high-quality, timely and valuable service.

You are under no obligation to provide us with your personal information and by submitting your information, you are doing so willingly and via your own volition. 

We ask for this information so that we can communicate with you and respond to any of your enquiries.

Your personal data is not shared with other organisations. If there is a legitimate need to do so, consent would be obtained in the first instance unless it falls within the high risks and duty of care category stated above, for which a professional judgement would be made in considering the ‘reasonableness’ of so doing without direct consent.

Personal data may be shared if the Law compels us to do so.

Anonymous Data and Third-Party Links

When you browse the My Time to Heal website, 123-Reg may use cookies to collect and analyse anonymous data that does not personally identify you, but helps them understand how people use the website. This allows them to improve your experience on our website. 123-Reg provide clear and comprehensive information about how they collect and use anonymous data in their Cookie Policy.

This website includes links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you click on their link and leave our website, we encourage you strongly to read the privacy notice of every website you visit. 123-Reg and My Time to Heal are not responsible for external sites and the terms of third parties.

How we store your information

My Time to Heal attempts to store your data as securely as is reasonably possible and within the recommendations of the ICO and GDPR regulations. We will keep your data for as long as you give us consent and/or as is recommended by relevant professional bodies and/or is deemed ‘reasonable’. If you withdraw your consent, we will delete all personal data records associated with you from our systems within 30 days of your request.

Your Data Protection Rights

This privacy policy is UK based. If you access services from outside of the UK, you may not be covered by the laws and regulations of this country. Moreover, if you use companies to communicate with us that are outside of the UK (i.e. Google, Zoom, Meta) you will be governed by their privacy policies and not those of the UK. You should therefore inform yourselves of your own countries policies and of the services you choose to interact with. 

UK Citizens, under the Data Protection Law, have rights including:

● Your right of access - You have the right to ask us for copies of your personal information. 

● Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

● Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

● Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

● Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

● Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

● You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at or 07842 527 561 if you wish to make a request.

What are the lawful bases for processing?

The lawful bases for processing are set out in Article 6 of the UK GDPR. One of these may apply whenever you process personal data:

(a) Consent: clear consent has been given to process personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract to be in place, or because specific steps must be taken before entering into a contract.

(c) Legal obligation: the processing is necessary in order to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary in order to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary because of legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the personal data which overrides those legitimate interests. 

If you make a request for data, it can take up to one month to respond to you.

If you wish to make a request to withdraw your consent, to ask a question, or to complain, please contact us at 

You can find more details about your rights, data protection and privacy matters in the UK on The Information Commissioner’s Office (ICO) website.

Changes to our privacy notice

This privacy policy is kept under regular review and is amended when/if new regulations/laws come into play. This version was last updated on 6th May 2023 following ICO guidelines.

What are Cookies and Cookie Policy

Cookies are used by websites to help them run smoothly and ensure certain features work properly. They cannot harm or scan your computer for private information stored on your hard drive. 

You are entitled to disable cookies at any time and can do so through your browser settings. If you use multiple browsers, you will have to change each one separately. For the My Time to Heal website hosted by 123-Reg to work effectively, the cookies must be accepted.

For more information on how they are used, types of cookies, and privacy relating to cookies, you can visit the following sites: 

123-Reg Cookie Information Page  

The ICO on Cookies

Security Disclaimer

Upmost care is taken in terms of reasonable steps to safeguard the personal information you share with us online but can never be 100% guaranteed. By using the site and its communication options, you accept any security risks of sharing information over the internet and in so doing, will not hold My Time to Heal Ltd or any of its affiliates responsible for any breach of security unless it is proven with certainty that this is due to the intentional negligence of My Time to Heal Ltd and its affiliates.


This website and all its contents are copyright to My Time to Heal Ltd. No part of the site may be distributed or copied for any purpose without express permission from the owners of the My Time to Heal website. 

The My Time to Heal Logo, branding and design is registered as a trademark with the IPO and as such makes it unauthorised and illegal to use and copy any of its features. Identified unauthorised use of any of its features will be reported. 

To use any information, content, text, images or anything featured and provided on this site please contact or If permission is granted for use of any of this site’s content, it must be accurate, not misleading, for genuine purpose, and copyright must be clearly acknowledged

The images on this website have been obtained fairly and lawfully by external sites such who provide relevant licences for use of their images. Any unauthorised use of those images within the My Time to Heal website may be challenged by the sites from which they came from or the owners of the images. 

External Linking to the My Time to Heal website

Hypertext links navigated to our website cannot be made without consent from us. If permission is granted, it is done so on the proviso that they are used in the correct context which is communicated clearly to us in advance, and for the sole purposes of supporting mental health. It is not permitted to hyperlink to our website in order to direct or entice patients and clients to your own profit-making services. 

Links to External Websites

Links have been provided within our site to enable users to access external websites that:

● offer free support and information for the purposes of mental health. 

● offer location and navigation services

● offer online connectivity services

My Time to Heal has no responsibility for (a) the content (b) data breaches (c) cookies (d) terms and conditions, of these linked websites. We also do not guarantee the links will work if changes are made on the third-party platforms.

No endorsement or approval of any third parties or their advice, opinion, information, products or services is expressed or implied by any information on this site or by any hyperlinks to or from any third-party websites or pages. Sites linked from the My Time to Heal website are present only because they may contain helpful support and information on mental health and services. It is your responsibility to ensure that you read any terms and conditions and policies applicable to such third-party sites.

Virus protection

It is your responsibility to ensure that any devices you use to access the internet has an anti-virus programme that protects you. My Time to Heal cannot accept any responsibility for any loss, disruption or damage to your data or your devices which may occur whilst using this website. It is assumed that you have put adequate measures in place to protect your own devices so that your personal information is safe from cyber criminals.

How to complain

If you have any concerns about our use of your personal information, you can contact us at

You can also complain to the ICO if you are unhappy with how we have used your data however, we would like to encourage you to contact us first to see if we can address your concern in an amicable way.

Should you choose to complain, you can do so by writing to:

The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

These terms and conditions regarding privacy set out how My Time to Heal Ltd (a company registered in England and Wales under company number 11604646 and whose registered office is 28 Pasture Road, Wembley, HA0 3JL) uses the data you provide when using its website.