Support and Crisis Information


There are moments when there is a sense of great urgency and you feel that you need some immediate support. 

A Mental Health Crisis can be equally as concerning as a physical emergency. You may feel an urgency to reach out for help and so below are a list of numbers that may be of some use to you in times such as these.

In the first instance, always call your GP or Health Professional and if you feel able to do so, contact someone you trust and let them know what you are experiencing. 

In the event where your GP, Health Professional or therapist isn’t able to immediately assist you and you feel a sense of urgency to be seen or you are worried about your immediate safety or that of another, CALL 999 or visit your nearest A&E.

Immediate Support and Crisis Intervention

If you are feeling suicidal, are in immediate distress and struggling to cope, or need to speak with someone urgently about your mental health, the contacts below offer Free Advice and Support:

NHS Urgent Advice and Support Services

NHS Urgent Advice and Support Services

● NHS Direct dial 111

NHS Central & North West London Mental Health Single Point of Access Urgent Advice 24/7/365 Crisis Line on 0800 0234 650 or Email for Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster, and also Milton Keynes (out of hours)

NHS West London Mental Health Single Point of Access Urgent Advice 24/7/365 Crisis Line on 0800 328 44 44 for Hounslow, Hammersmith and Fulham, and Ealing

NHS East London for City of London, Newham, Hackney, Bedfordshire, Tower Hamlet, Luton - Contact Numbers

NHS Hertfordshire Partnership Urgent Advice 24/7/365 Crisis Line on 0800 6444 101 for Hertfordshire


Additional NHS Mental Health and Support Services

NHS Alcohol Addiction Support Search for local free services

NHS Drug Addiction - Use Drug Treatment Location Services search facility for local help centres 

NHS STAFF Support Line - Free and confidential 24/7 support line for NHS workers - Call 0300 131 7000 or text FRONTLINE to 85258 

For Live Chat and Urgent Support Services

Galop - support LGBT+ people who have experienced abuse and violence - Contact Helpline and Support Services

At A Loss - Free Live Chat service with specially trained Grief bereavement counsellors.

Beat - Offering support, advice and guidance for people suffering with any type of Eating Disorders - Helpline, Chat and Email

Beat - Offering support, advice and guidance for people suffering with any type of Eating Disorders - Helpline, Chat and Email

Calm - Taking a stand against suicide and living miserably. Free and confidential Helpline and Webchat

Calm- Taking a stand against suicide and living miserably. Free and confidential Helpline and Webchat  

Free, private and confidential service where young people can talk about anything - 0800 11 11 - Counsellor Chat Link  additional  Support Details

Childline - Free, private and confidential service where young people can talk about anything - 0800 11 11 - Counsellor Chat Link additional Support Details

Cruse Bereavement Support  -  Offer free bereavement support  -  Helpline and Chat Support

Cruse Bereavement Support - Offer free bereavement support - Helpline and Chat Support

Family Lives - Offers a confidential and Free Helpline of Chat Service support service for families, with information, advice and guidance on any aspect of parenting and family life

Family Lives - Offers a confidential and Free Helpline of Chat Service support service for families, with information, advice and guidance on any aspect of parenting and family life

Maytree is a unique residential service for people in suicidal crisis and provides a free 4 night, 5 day one-off stay to adults over the age of 18 from across the UK 020 7263 7070 Contact

Maytree is a unique residential service for people in suicidal crisis and provides a free 4 night, 5 day one-off stay to adults over the age of 18 from across the UK 020 7263 7070 Contact

My Black Dog -  Free online only mental health chat support service (use green chat box on any of the pages)

My Black Dog - Free online only mental health chat support service (use green chat box on any of the pages) 

Galop - support LGBT+ people who have experienced abuse and violence - Contact Helpline and Support Services

PaNDAS - Support service for families and their networks who may be suffering with perinatal mental illness, including prenatal (antenatal) and postnatal depression Free Text, Email and Phone Support

Samaritans -  Offering immediate 24/7  support for anyone experiencing a mental health crisis or having suicidal thoughts   -   Call free on 116 123

Samaritans - Offering immediate 24/7 support for anyone experiencing a mental health crisis or having suicidal thoughts - Call free on 116 123 

SAMM - Peer support services to people bereaved by murder and manslaughter including close relatives as well as wider family members and friends Helping and Text Info

SAMM - Peer support services to people bereaved by murder and manslaughter including close relatives as well as wider family members and friends Helping and Text Info

Sane Offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers - call 0300 304 7000 from 4pm-10pm every day - Email and Additional Services

Sane Offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers - call 0300 304 7000 from 4pm-10pm every day - Email and Additional Services

Shout -   Provides immediate support for Any Age for all types of mental health challenges and further guidance 24/7 text line -  -  Text SHOUT to 85258

Shout - Provides immediate support for Any Age for all types of mental health challenges and further guidance 24/7 text line - - Text SHOUT to 85258

Stop. Breathe. Think - Free service for young people under 21 that need to talk to someone about their struggles - Text BREATHE to 85258

Stop. Breathe. Think - Free service for young people under 21 that need to talk to someone about their struggles - Text BREATHE to 85258

Survivors UK - Supports and advocates for men and non-binary people who have been affected by rape or sexual abuse - Live Chat Support Mon-Sun 12pm-8pm

Survivors UK - Supports and advocates for men and non-binary people who have been affected by rape or sexual abuse - Live Chat Support Mon-Sun 12pm-8pm

The Havens - specialist centres in London for people who have been raped or sexually assaulted and offer immediate support after an incident - Urgent Advice 020 3299 6900

The Havens - specialist centres in London for people who have been raped or sexually assaulted and offer immediate support after an incident - Urgent Advice 020 3299 6900

The Mix  - An Under 25s service offering free mental health support for all challenging aspects of life -  0808 808 4994 or Text  THEMIX to 85258

The Mix - An Under 25s service offering free mental health support for all challenging aspects of life - 0808 808 4994 or Text THEMIX to 85258 

Victim Support  -   Free online resource that lets you choose how you want to be supported after crime - 24/7 Support Line  0808 168 9111  or Live Chat

Victim Support - Free online resource that lets you choose how you want to be supported after crime - 24/7 Support Line 0808 168 9111 or Live Chat

Links to Helpful Charities and Organisations

"The following charities and organisations offer a wide range of mental health support services not just for the person dealing with their own personal challenges, but for their families and friends. These charities can be a good source of additional support when used alongside your therapy sessions".

Al-Anon -  Free support for relatives, immediate family, friends and colleagues whose life is, or has been, affected by someone else’s drinking or drug use  - Helpline and Email Info

Al-Anon - Free support for relatives, immediate family, friends and colleagues whose life is, or has been, affected by someone else’s drinking or drug use - Helpline and Email Info

Alzheimer's Society -  Offer a wider range of Free support service for anyone affected by Alzheimer's and Dementia - Find Support Near You

Alzheimer's Society - Offer a wider range of Free support service for anyone affected by Alzheimer's and Dementia - Find Support Near You

Barnados Tiger Light Service - Early emotional support for children, young people, aged 0-18 (and their families) and their families where there are concerns around child sexual abuse, assault and exploitation, harmful sexual behaviours or youth violence. Support in eight London boroughs: Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington & Chelsea and Westminster  -  Contact and Referral Info

Barnados Tiger Light Service - Early emotional support for children, young people, aged 0-18 (and their families) and their families where there are concerns around child sexual abuse, assault and exploitation, harmful sexual behaviours or youth violence. Support in eight London boroughs: Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington & Chelsea and Westminster - Contact and Referral Info

Brent Centre for Young People -  FreeTalking therapies for young people in Brent which include individual therapies, group therapies, sport and thought and family therapy & parent support Contact Info

Brent Centre for Young People - FreeTalking therapies for young people in Brent which include individual therapies, group therapies, sport and thought and family therapy & parent support Contact Info

Compassionate Friends is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause. Call Bereavement Support Helpline 0345 123 2304, Email,

Compassionate Friends is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause. Call Bereavement Support Helpline 0345 123 2304, Email.

Fire Fighters Charity - Offering free one-to-one counselling sessions in their centres, online or by telephone - Contact Info

Fire Fighters Charity - Offering free one-to-one counselling sessions in their centres, online or by telephone - Contact Info

Frank -  for Free Local Drug, Alcohol and Substance misuse support centres. Visit Find Support Near You  or Contact Frank

Frank - for Free Local Drug, Alcohol and Substance misuse support centres. Visit Find Support Near You or Contact Frank

Galop - support LGBT+ people who have experienced abuse and violence - Contact Helpline and Support Services

Galop - support LGBT+ people who have experienced abuse and violence - Contact Helpline and Support Services

Hasag -- Free Counselling service providing Asbestos Disease Support for their clients’ and their families across the whole of the South of England, London and the Home Counties

HASAG - Free Counselling service providing Asbestos Disease Support for their clients’ and their families across the whole of the South of England, London and the Home Counties Contact & Helpline

Hestia - Provides Free mental health support Drop-In Centres across 17 London boroughs including The Cove Drop-In Service in Brent

Hestia - Provides Free mental health support Drop-In Centres across 17 London boroughs including The Cove Drop-In Service in Brent

HomeStart - provides emotional and practical help to local families - Brent, Harrow, Barnet, Enfield; Ealing; or Find Your Nearest HomeStart Here

HomeStart - provides emotional and practical help to local families - Brent, Harrow, Barnet, Enfield, Ealing, or Find Your Nearest HomeStart Here

The Listening Place - TLP provides free, face-to-face, ongoing support, by appointment, for those who feel that life is no longer worth living 020 3906 7676 Contact

The Listening Place - TLP provides free, face-to-face, ongoing support, by appointment, for those who feel that life is no longer worth living 020 3906 7676 Contact 

Macmillan Cancer Support  - free* counselling sessions for people struggling emotionally because they are living with cancer. Contact 0808 808 00 00 or visit Macmillan Website

Macmillan Cancer Support - free* counselling sessions for people struggling emotionally because they are living with cancer. Contact 0808 808 00 00 or visit Macmillan Website

Mind -  Crisis Service and Planning - A guide explaining what mental health crisis services are available, how they can help and when to access them

MindCrisis Service and Planning - A guide explaining what mental health crisis services are available, how they can help and when to access them

One in Four - Supporting survivors of sexual abuse and assault - All Contact Numbers

One in Four - Supporting survivors of sexual abuse and assault - All Contact Numbers

Pain Concern -  Help to improve the lives of people living with chronic pain and those who care for them  Contact Info

Pain Concern - Help to improve the lives of people living with chronic pain and those who care for them Contact Info

Refuge - free support for anyone who has or is experiencing domestic abuse - 24/7 call 0808 2000 247 or chat online

Refuge - free support for anyone who has or is experiencing domestic abuse - 24/7 call 0808 2000 247 or chat online

Mens Advice Line - Helpline for male victims of domestic abuse Contact Info

Mens Advice Line - Helpline for male victims of domestic abuse Contact Info

Self Injury Support  -  Free support and guidance services - Contact Info

Self Injury Support - Free support and guidance services - Contact Info

Sport in Mind - Supports the lives of people experiencing mental health problems through sport and physical activity programmes

Sport in Mind - Supports the lives of people experiencing mental health problems through sport and physical activity programmes

Stop. Breathe. Think -  Free counselling support service for young people

Stop. Breathe. Think - Free counselling support service for young people 

Student Space  -  One-to-one Support Services for whatever challenge students feel they are facing from mental health to housing and money issues. Support Line  -  Telephone Helpline offering confidential emotional support to any individual, children, young adults and adults, and in particular those who are socially isolated, vulnerable, at risk and victims of any form of abuse

Student Space - One-to-one Support Services for whatever challenge students feel they are facing from mental health to housing and money issues.

Sue Ryder - support for anyone approaching the end of life or living with grief - various support services including free video counselling to people living in the UK and over the age of 18.

Sue Ryder - support for anyone approaching the end of life or living with grief - various support services including free video counselling to people living in the UK and over the age of 18.

Support Line - Telephone Helpline offering confidential emotional support to any individual, children, young adults and adults, and in particular those who are socially isolated, vulnerable, at risk and victims of any form of abuse

Support Line - Telephone Helpline offering confidential emotional support to any individual, children, young adults and adults, and in particular those who are socially isolated, vulnerable, at risk and victims of any form of abuse

Winston's Wish  -  provides emotional and practical bereavement support to children, young people and those who care for them - Free Helpline & Contact Information

Winston's Wish - provides emotional and practical bereavement support to children, young people and those who care for them - Free Helpline & Contact Information

The Wish Centre - Harrow based charity that prevents self harm, abuse and exploitation of young people that provides open ended psychotherapy and emotional mental health support - Referral Form Tel: 020 3137 9044

The Wish Centre - Harrow based charity that prevents self harm, abuse and exploitation of young people that provides open ended psychotherapy and emotional mental health support - Referral Form Tel: 020 3137 9044 Email

Womens & Girls Network - For those affected by sexual violence and abuse -  All Contact Numbers

Womens & Girls Network - For those affected by sexual violence and abuse - All Contact Numbers

Womens Trust  -  A specialist mental health charity, providing Free Counselling, Support Groups and Workshops for women who have experienced domestic abuse - Contact Info

Womens Trust - A specialist mental health charity, providing Free Counselling, Support Groups and Workshops for women who have experienced domestic abuse - Contact Info

WPD -  Support, advice and help for adults and young people affected by drug and alcohol issues  Find Support Near You

WPD - Support, advice and help for adults and young people affected by drug and alcohol issues Find Support Near You

Young Minds - Provides young people with tools to look after their mental health

Young Minds - Provides young people with tools to look after their mental health

Contact Me

Charities and the NHS often have long waiting lists and may offer time limited therapy. If you wish to explore and talk about the difficulties you are facing and talking therapy sounds like something you would like to experience, then please Contact Me so that we can arrange a time just for you to talk through your worries and concerns.

"Tell me your fear and I will tell you what has happened to you."

Donald Winnicott