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There are moments when there is a sense of great urgency and you feel that you need some immediate support. 

A Mental Health Crisis can be equally as concerning as a physical emergency. You may feel an urgency to reach out for help and so below are a list of numbers that may be of some use to you in times such as these.

In the first instance, always call your GP or Health Professional and if you feel able to do so, contact someone you trust and let them know what you are experiencing. 

In the event where your GP, Health Professional or therapist isn’t able to immediately assist you and you feel a sense of urgency to be seen or you are worried about your immediate safety or that of another, call 999 or visit your nearest A&E.

Mental Health Crisis Lines

If you are feeling distressed and need to speak with someone, the contacts below may be able to offer some immediate advice or support:


There are also some charities that may offer some advice and free support during difficult moments



Dementia Connect provide the right support in the best way for each individual person. Combining face-to-face support with telephone and online advice and information offered by specially trained Dementia Advisers

Brake- the reoad safety charity

Brake's helpline is a free-phone, confidential support service, providing information and advocacy, emotional support and a listening ear. The helpline provides support for UK residents if you have been bereaved or seriously injured in a crash and if you are caring for someone bereaved or seriously injured in a crash. They will provide support whether the crash was recent or a long time ago, and whether it occurred in this country or abroad.

british lung foundation

You can talk to them about anything from how to manage your condition, to going on holiday, or just to say how you’re feeling about living with the condition you have.

the calm zone

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide. They run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. They support those bereaved by suicide, through the Support After Suicide Partnership (SASP


Child Bereavement UK supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Childline is free, private, confidential and available any time, day or night for anyone under 19 in the UK with any issue they’re going through.

the compassionate

The Compassionate Friends provide one-to-one support, local support groups and produce a range of publications for parents, children, grandparents and professionals, as well as a website specifically for people dealing with the death of a brother or sister.

Cruse exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support to children, young people and adults when someone dies.

dementia uk

The Admiral Nurse Dementia Helpline is for anyone with a question or concern about dementia. From looking out for the first symptoms of Alzheimer’s, to understanding the challenges of living with someone with vascular dementia, the specialist Admiral Nurses have the knowledge and experience to understand the situation and suggest answers that might be hard to find elsewhere.


When a child’s parent, sibling or significant loved one dies, their lives change forever. As well as the sadness they feel, they are often left confused and full of fear and anxiety. Grief Encounter helps families address difficult issues such as death and we help make sense of the hurt and confusion. They aim to help them find ways out of the abyss of grief.

Hope Again provides somewhere for young people to turn to when someone dies. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.

kooth online support for young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use

macmilan cancer support

0808 808 00 00

From the moment you’re diagnosed, through your treatment and beyond, they are right there with you, offering emotional, physical and financial support.

Text 86463

Mind provides information on a range of topics including: types of mental health problems; where to get help; medication and alternative treatments and advocacy. They will look for details of help, support and counselling in your own area.

New life charity

Newlife’s Care Services Helpline provides professional confidential care and support to families and professionals caring for disabled and terminally ill children. Experienced Nurses are readily available to give condition specific support and information.


PAPYRUS is the national charity dedicated to the prevention of young suicide. It provides confidential help and advice to young people and anyone worried about a young person and struggling with thoughts of suicide.


National charity for bereaved and injured road traffic victims, which provides information and support through its helpline, literature, local groups, and contact with people who have suffered a similar experience.

support after murder or manslaughter

If you have lost someone dear to you through murder or manslaughter you are not alone. SAMMS offers a confidential telephone help line where you can talk to someone who has experienced the devastating effects of this most distressing crime.


Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. They are a 24 hours a day, 365 days a year service

the silver line-24hr helpline for older people

(A confidential free helpline for older people)

The Silver Line operates the only confidential, free helpline and friendship service for people aged 55 and over.

Exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.

SOBS exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend, aiming to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.

widowed and young

WAY offers support and friendship to young bereaved people, whatever their circumstances, however long ago their partner died. They help men and women up to the age of 50, parents and those without children.

giving hope to grieving children

Winston’s Wish supports children and young people to rebuild their life after a family bereavement such as the loss of a parent or sibling. They offers practical support and guidance to anyone concerned about a grieving child.

young-minds-fighting for young people's mental health

Parent Helpline 0808 802 5544

Young Person Text: YM to 85258

UK’s leading charity fighting for children and young people's mental health. Offering help for bullying, abuse, anger, body image, death and loss, eating problems, problems at school and self harm.

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline.


0808 808 4994

The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline.

Other Charities and Societies


There are many other charities and societies that offer free support and advice. If you feel your particular worry cannot be address by those listed above, please visit the Charity Choice website where you can search for more. 

NB: If you are a charity that offer free counselling or have a helpline, please Contact Me so that I may add you to the information provided above.

Contact Me

Charities and the NHS often have long waiting lists and may offer time limited therapy. If you wish to explore and talk about the difficulties you are facing and talking therapy sounds like something you would like to experience, then please Contact Me so that we can arrange a time just for you to talk through your worries and concerns.